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Privacy notice

Last updated: 22 October 2026

This notice explains how Restomatix Italia (a product of Dineout Italia srl) processes personal data of people who visit the Restomatix marketing websites, submit a form or interact with public content. It covers the staging environment restomatix.eu and production restomatix.com (and related marketing subdomains), unless a section says otherwise.

1. Data controller

Controller: Restomatix Italia di Dineout Italia srl · Piazza Carlo Felice 30, 10121 Torino · P.IVA IT13028470014 · +39 340 654 7954.

Registered office: Piazza Carlo Felice 30, 10121 Torino · VAT IT13028470014 · Tel. +39 340 654 7954.

Privacy contact: privacy@restomatix.com. For general enquiries use the Contact or demo forms on the site.

2. Scope and websites

This notice covers the Restomatix marketing site (WordPress theme) in Italian, English, Spanish, Bulgarian and Polish.

  • restomatix.eu: staging / pre-production.
  • restomatix.com: intended production domain, where Google Analytics 4 and Google Search Console may also be enabled.
  • app.restomatix.com: product application (bookings and customer area). It may have its own notices; links from the marketing site to the app may move you into a different processing context.

3. Data we process

Depending on how you interact with us, we may process:

  • browsing and technical data (IP address, date/time, URL, user agent, language, country estimated by the network provider);
  • data you submit in forms (name, email, phone, message, restaurant details);
  • language preference stored in a technical cookie;
  • in production, aggregated or pseudonymised statistics via Google Analytics 4, if enabled and permitted.

We do not ask for special category data (GDPR Art. 9) through marketing forms. Please do not include health or other sensitive data in messages.

4. What we host ourselves (first party)

These items are served from our domain / site infrastructure and do not, by themselves, load fonts or libraries from third-party CDNs:

  • theme CSS stylesheets;
  • theme JavaScript (header, footer, animations, forms);
  • images, logos, SVG icons and favicons served by the site;
  • CTA background videos and media in the WordPress library;
  • pages, copy and editorial content hosted on the site server.

The language preference cookie rx_lang_pref is set by the site (first party) for technical purposes.

5. Third-party services and resources

Today or in production we use or may use:

  • Google Fonts (Google Ireland Limited / Google LLC): Montserrat is loaded from fonts.googleapis.com and fonts.gstatic.com. Your browser contacts Google servers and may transmit IP address and technical request data. Active on staging and production (front end and theme admin). Google Privacy Policy.
  • Google Analytics 4: aggregated traffic and behaviour measurement. Planned for production on restomatix.com, only with a valid legal basis (consent where required). Not a standard feature on staging restomatix.eu. Google Privacy Policy.
  • Google Search Console: webmaster tool for indexing and search performance. It does not set cookies on visitors' browsers; Google processes crawl and Search data for the verified domain. Planned for production on restomatix.com.
  • DuckDuckGo Icons: on some partner pages, an external domain icon may load from icons.duckduckgo.com.
  • CDN / WAF used for the domain (e.g. Cloudflare if enabled): page delivery, abuse protection, and optional country detection headers used only to suggest the site language.

Fonts: Montserrat is not hosted on our servers; it is fetched from Google Fonts. It is a third-party resource, not a self-hosted asset.

Social share buttons (LinkedIn, Facebook, X) open third-party services only if you use them; we do not load Meta/X advertising SDKs by default on marketing pages.

6. Forms and communications

  • Contact form: name, email, subject, message; privacy acknowledgement.
  • Book a demo form: contact details and restaurant information; privacy acknowledgement.
  • Team contact form (people profiles): message to the listed team member.
  • Operational recipient of notifications: address set by the theme (rx_form_recipient filter), configured for the Restomatix team.
  • Transactional email from the site domain (from notifiche@…).

Legal basis: pre-contractual steps / legitimate interest in answering requests (GDPR Art. 6.1.b and 6.1.f) and, for the privacy checkbox, compliance with information duties. Form data is used to handle the request, not for automated newsletters unless you ask for that.

7. Site language and geolocation

To show a suitable language we may use the country from CDN/hosting headers (e.g. CF-IPCountry) and store the preference in the technical cookie rx_lang_pref. Mapping: Italy → Italian, Spain → Spanish, Bulgaria → Bulgarian, Poland → Polish, other countries → English. If you pick a language in the switcher, that choice wins. Crawlers are not redirected by country.

8. Purposes and legal bases

  • running and securing the site (Art. 6.1.f);
  • handling contact and demo requests (Art. 6.1.b / 6.1.f);
  • technical cookies and language preference (Art. 6.1.f and, where applicable, exemption for necessary cookies);
  • GA4 statistics in production, where enabled: consent or another permitted basis (Art. 6.1.a or 6.1.f depending on configuration);
  • legal obligations (Art. 6.1.c).

9. Retention

Form messages: as long as needed to handle the request and reasonable commercial follow-up, usually no more than 24 months if no contract follows. Technical and security logs: per hosting provider policy. Analytics data: per GA4 retention settings. Cookies: see the Cookie policy.

10. Recipients and transfers

Processors or independent providers may include: hosting/CDN, email provider, Google (Fonts, Analytics, Search Console), and IT or legal advisers under confidentiality. Extra-EEA transfers (e.g. Google LLC) use GDPR safeguards (SCCs, adequacy decisions or other measures).

11. Your rights

You may request access, rectification, erasure, restriction, objection, portability and withdrawal of consent (where processing is based on consent) by writing to privacy@restomatix.com. You may lodge a complaint with the Italian Garante or your local EU supervisory authority.

12. Children

The site is aimed at hospitality professionals and not at under-16s. We do not knowingly collect children’s data.

13. Changes

We may update this notice for new features (e.g. GA4 on restomatix.com), legal duties or infrastructure changes. The date at the top shows the latest revision.

14. Cookies

Details of cookies and similar technologies: Cookie policy.